Commercial Direct Repair is building the connection between FNOL, intelligence, mobilization, execution, documentation, and final billing.
Powered by Vigilince AI, the chosen TM+ platform from TM+ Solutions, and the Property Loss Network, CDR is creating a connected ecosystem designed to put everyone on the same page before the first resource is mobilized.
Commercial Direct Repair is creating a connected commercial property loss ecosystem designed to bring carriers, self-insured organizations, risk managers, restoration contractors, and industry resources onto the same operational pathway from FNOL through final billing.
Better information before major resources are committed, helping improve understanding, prioritization, and next-step decisions.
Resource coordination informed by intelligence, operational planning, and better alignment between the event and the response.
A better-connected path between field activity, documentation, review, and final financial accountability.
TM+ supports continuity from the field record to the final billing record, with review and audit support where needed.
Commercial Direct Repair connects intelligence, technology, resources, and expertise into one operational pathway from FNOL through final billing.
Early loss intelligence designed to close the gap between FNOL and mobilization.
The chosen platform supporting ROM, field documentation, billing, and T&M workflow.
The resource connection designed to source, verify, and mobilize support.
The operating model connecting the complete response pathway.
Commercial Direct Repair mitigation will be supported by the cloud-based TM+ system from TM+ Solutions. TM+ was built specifically to bring structure, documentation, transparency, and continuity to complex Time & Material projects.
Creating continuity from early loss intelligence to mobilization decisions.
Capturing the commercial record during execution.
Connecting field activity to final billing.
Supporting transparency from project record to financial record.

Vigilince is positioned as an AI-driven intelligence application. Before major resources are committed, decision makers need better information. Vigilince helps capture early loss information, organize observations, identify assumptions, highlight verification needs, and support preliminary scope development.
The pathway is designed to connect intelligence, mobilization, execution, documentation, and financial review.
The resource connection the industry has been missing. Property Loss Network is a resource platform designed to connect restoration contractors, commercial programs, and emergency response providers.
Commercial Direct Repair supports organizations before the event, during the event, and through the final billing and review cycle.
Helping organizations evaluate emergency response capabilities before the event.
Creating agreements designed to align with operational reality and TM+ workflow.
The invoice is the final chapter. CDR helps ensure the story behind the invoice is complete.
Each audience has different priorities, responsibilities, and operational needs. Explore dedicated pages tailored to your role.
Click a card below to explore your dedicated Commercial Direct Repair pathway.
Claim visibility, operational accountability, and defensible support from FNOL through final billing.
Business continuity, operational readiness, and better control over event-level response and cost visibility.
Clearer mobilization, stronger documentation, and better continuity from the field record to the final billing record.
Get connected before the next major event and introduce your capabilities to the ecosystem.
Preparedness, multi-property event coordination, and greater financial accountability.
Commercial Direct Repair is bringing together intelligence, technology, resources, and expertise to create a better-connected path from FNOL through final billing.
Commercial property losses continue to become more complex. Multiple stakeholders, multiple properties, multiple resources, and extensive documentation require a better-connected approach.
Information is often fragmented between separate systems, vendors, resources, and billing processes.
Intelligence, technology, resources, documentation, and review are connected through one operational pathway.
Improved information before mobilization helps stakeholders make more informed decisions.
Commercial Direct Repair is built around decades of commercial property loss experience, T&M expertise, and a vision for improving how complex losses are managed.
Property loss industry experience.
Understanding the complexity of commercial events.
Connecting people, processes, and platforms.